Help & FAQ

How long does shipping take within India?

We deliver across India within 5-7 business days for most locations. Metro cities typically receive orders within 3-5 business days. Remote areas may take 7-10 business days.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for orders across India. COD is available for orders up to ₹1,499. Prepaid orders get priority processing and may receive faster delivery.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order using this number on our courier partner's website or contact our support team for assistance.

What is your return and refund policy?

We offer a Replacement-Only Policy strictly for items that are damaged, defective, wrong, or significantly different from the description. We do not provide refunds. To claim a replacement, you must report the issue within 3 days of delivery via email at support@rhaabazaar.com or WhatsApp at +91 88103 67331 with clear photos or videos.

Can I exchange a product for a different size or if it's damaged?

We do not accept exchanges for size, fit, or color preferences. However, if your product arrives damaged or defective, we will provide a free replacement. Please report the damage within 3 days of delivery with photos or a video to support@rhaabazaar.com.

What payment methods do you accept?

We accept all major payment methods in India: UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, Digital Wallets, and Cash on Delivery (COD).

Can I cancel my order after placing it?

Yes, you can cancel your order only before it is dispatched by contacting us immediately. Once the order leaves our warehouse, we cannot cancel it. Please Note: As a dedicated business, we incur shipping costs on every dispatched order. We kindly request you not to refuse delivery or cancel after dispatch, as it causes a significant loss to us. Thank you for your understanding!

How can I contact customer support?

You can reach us via WhatsApp at +91 88103 67331 or email at support@rhaabazaar.com. We are available Monday to Saturday, 10 AM - 5 PM IST.

Do you ship internationally?

Currently, we ship only within India. We are working on expanding our services globally in the future.

Do your products come with a warranty?

Yes, most of our products come with a manufacturer's warranty. Warranty period varies by product and is mentioned on the product page. Keep your invoice for warranty claims.